how to clear a jammed canon mp490 printer

There are two options currently available to you.

Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options.

Please create or log into your Canon Account to obtain service.

Out of Warranty – If you are outside of your warranty period, you may qualify for purchasing a replacement through the Canon Upgrade Program. Please contact our Sales group to inquire about your upgrade options at 86.

This article provides information on removing paper jams from the PIXMA MP490. To verify your support options please create or log into your Canon Account. Solution If you are unable to remove the jammed paper, OR if you have removed the jammed paper but the printer continues to indicate a jam, the printer will require servicing.

Turn off all other devices on the network. Set the IPv6 settings of the machine to Inactive. Paper is jammed in the paper output slot. Place the machine in a different location. Remove the jammed paper from the transport unit.ġ303: Paper is jammed inside the machine at the transport unit. 2801: Document is jammed in the ADF (Auto Document Feeder). 1401: The ink cartridge is not installed. If the problem is not resolved, service is required.įor support and service options, sign into (or create) your Canon Account from the link below. Learn how to Disable the IPv6 Settings of the Machineĩ. In the screen displayed, select Inactive.

How to clear a jammed canon mp490 printer